Terms and Privacy
Shipping in the United States
We ship using UPS and use a system that calculates shipping costs based on weight and destination zip code. We calculate shipping based on the weight of the product(s) purchased, shipping destination, and level of service you select (e.g., Overnight) to provide fair and accurate shipping pricing.
If you have any questions about our shipping policies, please contact us at firstname.lastname@example.org.
We will ship internationally upon request. Any local customs or tariffs are the responsibility of the customer. Please do not go through our online checkout for orders that include shipping addresses outside of the 50 states, the District of Columbia, and US territories and possessions. Instead, please contact us first at email@example.com to request further instructions for international orders.
Orders & Return Policy
If we run out of stock on an item, we will contact you by email to determine whether you would prefer to void the order and receive a refund or wait for the item to be re-stocked.
If an item ordered from www.statexstate.com is defective or damaged upon arrival, we will replace your item at no additional cost. Please contact us at firstname.lastname@example.org within 14 days of receiving the damaged item.
If you would like to return a purchase that you're not happy with, please contact us at email@example.com so we can start the return process and send you further instructions. For all items except Gift Boxes, we will provide store credit for returns made within 14 days of receipt, provided they are returned in original condition and with any original packaging. We won't be able to refund the original shipping costs. Return shipping expenses are the responsibility of the customer and we strongly recommend that you ship returns back to us with a method that allows you to get a tracking number.
We unfortunately cannot offer returns on our Gift Boxes at this time.
We accept Visa, MasterCard, and American Express.
When you purchase an item directly from www.statexstate.com, we ask for your name, billing and shipping addresses, email address, and credit card information. This information is used for the sole purpose of fulfilling your order.
When you sign up for our email list, we collect your email address. This information is used for the sole purpose of sending you our email newsletter.
We commit not to sell or share any of your personal information to any 3rd party for any purpose.
We commit to sending no more than one email newsletter communication per week.
Terms & Conditions
The terms and conditions of this site are outlined on this page. Please take a moment to review these terms and conditions. By visiting www.statexstate.com, you agree to these terms and conditions.
We reserve the right to change these conditions at any time.
By the nature of www.statexstate.com, you may be directed to other sites during the course of your visit. Each of those sites is governed by their own terms and conditions.
All features, content, specifications, sizes, and prices of products and services described or shown on the website are listed for informational purposes only and are subject to change without notice. While we make every effort to provide you the most accurate information, some of the items featured on our web site may be incorrectly priced or no longer available and we do not warrant that the product descriptions or other content of this website are accurate, complete, reliable, current, or error-free. The colors you see will depend on your monitor and we cannot guarantee that your monitor’s display of any color will be accurate. Certain weights, measures and similar descriptions may be approximate and are provided for convenience only. Packaging may vary from that shown. The prices displayed on are quoted in U.S. Dollars and are valid and effective only in the United States.
Hope this all make sense! If you have any questions or concerns, please contact us at firstname.lastname@example.org.